Contact MistyWay Support

For help with MistyWay, account privacy, or a factual correction, email [email protected]. Support covers app setup, step sync, quests, accounts, privacy, and correction requests. We respond within 24–48 hours.

Help us investigate

Include the affected date, your device model, OS version, MistyWay app version, and relevant screenshots. For step issues, include the Apple Health or Health Connect total and permission screen. Never send passwords, verification codes, full card details, or store login details.

Billing, cancellation, and refunds

MistyWay does not take direct payments. The App Store or Google Play shows available prices and offers before purchase and controls billing, cancellation, and refund decisions. Use the store account that made the purchase for those requests; support can help with MistyWay app access and purchase restoration.

Privacy and account requests

Read our Privacy Policy, use the Delete Account page for deletion options, or email support for privacy questions and corrections.

Developer address

C. Emilio Tuya, 37, 5a
Gijón, 33202
Spain